Test Center (TC) Audit Management

Test Center (TC) Audit: The platform allows for the creation and management of test center audits. The operations team schedules audits for test centers by assigning an auditor. The auditor then records the compliance report, which includes completing checklists under various categories, providing recommendations or mitigation plans, noting best practices, and documenting any incidents related to academic integrity. The auditor can also attach relevant documents related to the audit.

TC Audit Approval Workflow: The auditor submits the audit report to the operations team. The operations team then forwards it to the test center. Finally, the test center submits the report back to the operations team for final approval.

Workflow

Audit categories

The CERT operations team sets up the audit categories and the related checklist on the system.

Audit schedules

CERT operations team plans and schedules the audit for various test centers.

Compliance record

The auditor uses the compliance recording functionality to record his observations

1. Auditor records the compliance based on their observations

   

2. They can also provide comments

   

3. Provide best practises

   

4. Add Academic integrity incidents

   

5. Add any relevant attachments

   

6. Provide any additional notes and submit to CERT operations team

   

Compliance Review

The CERT operations team reviews the compliance submitted by the auditor, and forwards the same to the site supervisor of the test center for mitigation plans as needed.

TC submits response

The Site Supervisor submits the response / mitigation plan with target date to CERT operations team’s review and approval.

The complete history of the audits for the test center will be visible for the future auditors to refer back.